Warranty Documents

Limited Product Warranty (Rev.5) (pdf - 1450 KB)
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Parts, Service & Warranty

The Eubank parts, service and warranty department is open from 8:00 am to 5:00 pm, Monday through Friday, Eastern time. If you need service on Eubank air conditioners or heat pumps please call (800) 841-7854, ext 123, in Cordele, GA., during normal working hours. When placing a parts order or requesting service under warranty, please have the model and serial number of the air conditioner available.

After hours requests for warranty service:
Call 1-800-841-7854 ext. 123. Leave a voice mail message with the following information:
   1. Your name
   2. Your phone number and extension
   3. Model number of the Eubank unit that requires service
   4. Serial number of the Eubank unit that requires service

Your call will be returned promptly. Eubank normal working hours are 8:00 AM to 5:00 PM, Eastern Time, Monday through Friday.

You may contact us by phone, fax or email.

Phone:
(229) 273-3636

Fax:
(229) 276-1479

Email:
eubankorders@airxcel.com




Customer Service

Call:
1-888-726-2734

Email:
eubankorders@airxcel.com

Technical Support

Call:
1-888-726-2734

Email:
eubankorders@airxcel.com

Airxcel Brands